Yogi Holiday Homes is dedicated to safeguarding your personal information when you use our services.Protecting your privacy is important to us, and we want you to understand how we collect, use, and disclose your personal information.
1. Information We Collect
We may collect the following types of personal information from you: (a) Information you provide to us when registering on our website or booking a holiday home, such as your name, address, email address, and telephone number; (b) Information you provide to us when filling out forms on our website, such as your preferences and interests; (c) Information about your computer and about your visits to and use of our website, including your IP address, browser type, and referral source; (d) Information contained in or relating to any communication that you send to us.
2. Use of Your Information
We use your personal information to: (a) Provide you with our holiday home booking services; (b) Customize our website and its content to your preferences; (c) Communicate with you regarding our holiday home services; (d) Respond to your inquiries and requests; (e) Comply with legal obligations.
3. Disclosure of Your Information
We may disclose your personal information to: (a) Our employees, agents, and contractors to the extent necessary to provide you with our holiday home services; (b) Third-party service providers who assist us in operating our website and providing our holiday home services, subject to appropriate confidentiality and security measures; (c) Any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary to comply with applicable laws, regulations, legal proceedings, or to protect our rights, safety, or property or that of others.
4. Security of Your Information
We take appropriate technical and organizational measures to safeguard your personal information against loss, theft, unauthorized access, disclosure, alteration, and destruction.
5. Your Rights
You have the right to: (a) Access the personal information we hold about you; (b) Request that we correct or update any inaccuracies in your personal information; (c) Request that we delete your personal information; (d) Object to or restrict our processing of your personal information; (e) Withdraw your consent for us to use your personal information.
7. Contact Us
1.1 Cookies are small text files that are stored on your device when you visit our website. They help us to recognize your device and personalize your experience on our website.
2.1 We use the following types of cookies:
(a) Necessary cookies: These cookies are essential for the operation of our website and enable you to use its features.
(b) Performance cookies: These cookies help us to improve the performance of our website by collecting information about how you use it.
(c) Functionality cookies: These cookies allow us to remember your preferences and provide you with a more personalized experience on our website.
(d) Advertising cookies: These cookies are used to display advertisements that are relevant to you and your interests.
3.1 We may also use third-party cookies on our website, such as Google Analytics, to collect information about your use of our website.
4.1 You can manage cookies through your web browser settings. Most web browsers allow you to control cookies through their settings preferences. However, if you choose to disable cookies, some features of our website may not function properly.
1.1 Our standard check-in time is 2 PM local time. We will do our best to accommodate early check-in requests, subject to availability.
2.1 Our standard check-out time is 12:00 AM local time. Late check-out requests are subject to availability and may be subject to an additional fee.
3.1 If you cancel your reservation within the cancellation period stated in your booking confirmation, we will refund your payment according to the following schedule:
(a) If you cancel more than 30 days before your check-in date, you will receive a full refund except the taxes and booking charges.
(b) If you cancel between 14 and 30 days before your check-in date, you will receive a 50% refundexcept the taxes and booking charges.
(c) If you cancel less than 14 days before your check-in date, you will not receive a refund.
(d) No refunds will be issued for no-shows or early departures.
3.2 If you wish to request a refund, please contact us at [insert contact information].
4.1 We may require a refundable deposit at the time of booking. The deposit amount will be stated in your booking confirmation. The security deposit can be put onhold via third party booking websites or POS card machine at the time of check - in
5.1 You are responsible for any damage caused to the holiday home during your stay. We reserve the right to charge your credit card for any damage or lost items